Script suddenly stop

Ui.Vision Bug Reports
1

Hello,

i’m on UI VISION 7.0.11 When i run a macro sometimes script suddenly stop No error in log. The counter does not move and the commands after are not executed (I launch mulitple UI vision with multiple chrome instance in the same time)

1 Like
2

Do you use the XModules?

IMPORTANT CHANGE with Version 7 : If you use macros that run more than ~2 minutes you MUST install the XModules .

If you do not use the XModules then Chrome will stop the macro after ~2 minutes at a random point in the macro. :skull_and_crossbones: No error message is displayed. :skull_and_crossbones: The macro just stops. Please note that this behavior is not a bug of our software, but a “feature” of the new Manifest3 Chrome API.

:point_right: Solution: Simply installing the XModules resolves this issue . The XModules app prevents Chrome from stopping UI.Vision macros :smiley:

The other solution would be to use the Firefox version of the RPA software.

3

thank you for the REPLY. But xmodules is already installed and i cant use firefox because picture upload dont work

4

Hi, do you have a video of the issue? Some questions:

  • Roughly how long does the macro run before it stops?
  • Do you use the latest Chrome? It must be a version > 100.
  • Is this on Mac/Windows/Liux?
5

Hi,

  • Roughly how long does the macro run before it stops?
    → After 30 minutes

  • Do you use the latest Chrome? It must be a version > 100
    → Yes

  • Is this on Mac/Windows/Liux?
    → This is on windows

Do you have an email adress to send the video?
Thank you

6

Email: team AT ui.vision - just mention this forum post in your email.

7

Just linking these together; it sounds like the same issue: "Receiving end does not exist" - v7.0.9 - #8 by TheWhippinpost

If the OP thinks this is wrong I will remove this post.

8

My scripts often stop when opening a new tab seconds into the start of a script (Windows, chrome, XMODULES installed). No error messages or other indication.

9

@dbareis Interesting. Do you have a short test macro for us? If so, we can run it for hours here and debug when the issue happens.

10

DennisBareis-NormallyFails2ndLine=selectWindow.zip|attachment (347.8 KB)

@admin
I have attached a zip containing the files (it includes logs including those for other issues I have reported):

  1. open “UiVisionLinks-LookForPerson.html” manually
  2. Click on a link like “[QLD Births]” (file:///D:/DBAREIS/TOOLS/UI.VISION/ui.vision.html?storage=xfile&direct=1&macro=RegistryAu(QLD).json&cmd_var1=Smith`George Arthur`1881`1883`B)
  3. As the above step frequently closes the local html file I actually normally now right click on “QLD Births” etc and open in new window. I don’t know if this is a Chome or UIVISION bug.

Line 1 parses the command line and does other setup, line 2 is where it hangs (opening the required URL). I tried it a few times this morning and it didn’t hang (it failed a few times with can’t connect to url?) I suspect varying cpu or other conditions will affect the timing of this issue.

11

Further to the original post, this happened several times again today; this time after the forced update to v.7.0.11.

It halted several times on the command: storeText

1 Like
12

Any news about this issue? Its really blocking for us

13

yeah me too…there are 3 errors that I often get

  1. script freeze without continuing the next line, there is no error on the screen.
  2. first time starting macro got [Error #101]
  3. in the middle of macro got {“ipcTimeout”:60000,“ipcNoLaterThan”:3304861509824,“payload”:{“command”:“HEART_BEAT”,“args”:""}}

i’m using chrome with 3 account, running 3 macros with different chrome account. running macro on laptop with 8GB RAM

14

Thanks, we are looking into it. The challenge is that it not always happens, which makes debugging slow.

15

Use case To reproduce:
-launch mulitple macro
-Run macro more than 3-4 Hours

16

I know that you mean. Difficult to debut if it does not happen all the time
But I just saw this still happening with version 7.0.14.
Script just stops for no reason with no error.
It’s not the entire kantu app that freezes as I Can close the window and restart it.
I will keep an eye on it if find a pattern.

17

Hi,
I’m still having the issue preventing me from running longer scripts.It seems to me it has to do with the number of “click” commands in your script. The text script I wrote below stops after around 100 iterations. (note: This seems to be a computer issue. I have installed kantu on a different machine and it the script below works fine on that one)

If you find anything, please let me know.

{
“Name”: “errorDisconnectTest”,
“CreationDate”: “2022-8-9”,
“Commands”: [
{
“Command”: “open”,
“Target”: “RPA Software Pricing”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “executeScript”,
“Target”: “return 0;”,
“Value”: “i”,
“Description”: “”
},
{
“Command”: “times”,
“Target”: “500”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “echo”,
“Target”: “i=${i}”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “click”,
“Target”: “xpath=//[@id="content download-content"]/div[2]/div[2]/table/tbody/tr/td",
“Value”: “”,
“Description”: “”
},
{
“Command”: “click”,
“Target”: "xpath=//[@id="content download-content"]/div[2]/div[2]/table/tbody/tr[2]/td”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “click”,
“Target”: “xpath=//[@id="content download-content"]/div[2]/div[2]/table/tbody/tr[3]/td",
“Value”: “”,
“Description”: “”
},
{
“Command”: “click”,
“Target”: "xpath=//[@id="content download-content"]/div[2]/div[2]/table/tbody/tr[4]/td”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “click”,
“Target”: “xpath=//*[@id="content download-content"]/div[2]/div[2]/table/tbody/tr[5]/td”,
“Value”: “”,
“Description”: “”
},
{
“Command”: “executeScript”,
“Target”: “return ${i} + 1;”,
“Value”: “i”,
“Description”: “”
},
{
“Command”: “end”,
“Target”: “”,
“Value”: “”,
“Description”: “”
}
]
}