"Open" command not opening url (v9.2.9)

Hi there,

Has anyone run into this issue or found a solution? It seems the “open” command only works about 5% of the time now. I used to run an automation all the time and now that I have come back to UI vision my old scripts no longer seem to be working. It times out on the first “open” command regardless of the URL being used.

I read that this bug had been fixed in v9.1.3 but this issues seems to persist in the latest version.

Any help or guidance is appreciated as this has halted my workflows.

This command doesn’t work normally. It’s always timeout. I added command verifyElementPresent after command open
2024-07-30T05:30:10.504Z - [info] Executing: | do | | |
2024-07-30T05:30:10.519Z - [info] Executing: | store | true | !statusOK |
2024-07-30T05:30:10.536Z - [info] Executing: | store | true | !errorIgnore |
2024-07-30T05:30:10.557Z - [info] Executing: | open | websites | |
2024-07-30T05:31:10.696Z - [error][ignored] Error #230: Page load 60 seconds time out
2024-07-30T05:31:10.708Z - [info] Executing: | click | //small[contains(.,“xxx”)] | |
2024-07-30T05:31:11.419Z - [info] Executing: | store | false | !errorIgnore |
2024-07-30T05:31:11.432Z - [info] Executing: | store | true | !statusOK |
2024-07-30T05:31:11.455Z - [info] Executing: | verifyElementPresent | id=home | |
2024-07-30T05:31:15.734Z - [info] Executing: | repeatIf | !${!statusOK} | |

You can use:

{
      "Command": "executeScript",
      "Target": "return window.location.assign(\"https://www.xyz.com\");",
      "Value": "",
      "Description": ""
    },
1 Like

@mkane96 Do you have a test macro for us? Or are you saying any OPEN command does not work? If so, can you please try in Firefox?

All looks fine on our test machines.

1 Like

Tried using Firefox instead and that seems to be working.

Not sure why but the OPEN command has not been working with the chrome extension.