XClick can't locate an object by image or OCR

UI.Vision RPA General Discussion
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1

NVR Recorder app is displayed in the foreground, but despite using image search or OCR, XClick was unable to find the object.

OurHomeError
OurHomeError1950×1518 326 KB

The object is OurHome:

OurHome
OurHome1226×936 67.6 KB

If it finds and clicks:

OurHomeExpand
OurHomeExpand1218×934 62.3 KB

Could this be because of the color of the app’s background? I would greatly appreciate any ideas or suggestions.

Thank you
Tom

2

Hi, for our testing, can you please upload the small “OurHome” image that you are using, too?

3

Thank you Admin for your prompt response.

The image I used in that Macro is:

OurHome_dpi_192

I also tested with these images, but got the same result.

Home_dpi_192

SmallOurHome_dpi_192

Thanks again

Tom

4

Try using Xclickrelative and have a fixed reference. Also it looks like the our home is hidden under the default group. if its a toggle first add a xclick to default group to open up the link.

5

Thank you Veena!

I toggled the Default Group, used XClickRelative to take the picture, and encountered the error message ‘Cannot find green and/or pink boxes.’

My Monitor has 5120x2880 resolution (5K), does it matter?

Please see XClickrelative picture below.

Thanks again

Tom

6

XCRelOurHome_dpi_192

7

green box is the reference. read the below link

https://ui.vision/rpa/docs/xclick#relative

1 Like
8

Thank you very much, Veena! Using XClickRelative with a fixed reference worked perfectly, and I am now able to locate all the objects. This command is truly awesome. I greatly appreciate your suggestion. :+1::+1::+1:

Cheers

Tom

1 Like