Why does OCRExtract when using XModule Local OCR throw an error but online mode works fine?

UI.Vision RPA Bug Reports
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21

Same issue with v8.3.1
works with online OCR but will not work locally.
Since we are looking to use it for credentials management, online OCR is pretty much out of the question
UPDATE: Updated to 8.3.2 and still an issue

22

@admin this issue seems to be fixed for me in 8.3.2. Thank you. It is interesting because I had never changed the default storage location at all on any of the versions.

@rlbck38 I’m not sure what is causing the problem for you.

23

@admin Same issue here:
local ocr error, while online ocr is fine;

Versions:
Extension: 8.3.9 in chrome
Chrome: Version 116.0.5845.141 (Official Build) (64-bit)
OS: Win10 64 bit Chinese;

Content in ocrlang.json:
[“chs”]

What i’ve done:

  1. search the forum “The first argument must be one of type string, Buffer, ArrayBuffer, Array, or Array-like Object. Received type undefined”, read all 3 threads;
  2. according to the core point: changed the folder back to the default one: \Desktop\uivision\
  3. reinstalled the latest xmodules version: uivision-xmodules-setup-v2a.exe

the issue is still existing, any update for the solution?

thanks.

24

@gibson You write “OS: Win10 64 bit Chinese;” - Just to make sure I understand: So you are actually using the Chinese language Windows version?

25

@admin , yup, you’re right, OS is Chinese version, btw, Chrome language also is.