The rule is: Everything is saved to the download folder
File downloads, page downloads, saved log files and data saved with localStorageExport is the Chrome download folder. This is the only folder where Kantu is allowed to write. The same is true for Kantu for Firefox.
The only exception from this rule are files that are saved with the FileAccess XModule if it is installed. Currently these are CSV files saved with CSVSave and desktop screenshots saved with captureDesktopScreenshot. Please check the documentation of these commands for more details.
Can you provide more information? Such as if you do a web download does it go to the downloads folder or somewhere else?
Have you searched that filename on you computer? Have you tried the download macro demo? Does it produce errors? Etc
That was just a test User9898 asked me to perform. Downloaded files drop into the Downloads folder but back-up files are not, either manually or when prompted weekly.
Are there other locations they could be saved or any other clue you can offer please?