Visual search image not being selected correctly

seems in version 6.2.8 that whenever I take an image of something through the select tool for visual search, it always adjusts slightly to the left and cuts off what I actually want.

i tested on googles homescreen and this is what I got
image (4)

Hi,

same here. Do you happen to use a dual monitor setup?

regards

I do not unfortunately

@ulrich @Plankton do you think they going to look into this soon or do you have any solutions?. this is holding up a department in the company.

By default the Beta selection tool is checked, can you uncheck it and try again?`

image

unfortunately same results as previous. still cuts off.

What if you switch to desktop automation mode while taking screenshots?

appears to line up correctly.provided you meant change from browser automation to desktop automation

Yes, this is what I meant.

So this should work as temporary workaround, or?

I might be missing something but when using the select function with this enabled, it shows me a screenshot of what I am currently busy with, in this case the uivision tab. is there a delay or switch screen function?

Yes, there is a “take screenshot” delay feature. See here:

So after all of that, this is the result
looking for this:

finds this

so it appears that it has issues looking off-center in this regard as well. unless this is just the way it works, about two weeks ago it found the image 100% without issue.

Strange. Indeed, this means “something” has changed on the system. But what?

Workaround: If you run the macro in desktop automation mode, it should work fine (because using desktop automation avoids calculating the browser position on the screen, and this seems to be the issue here).

unfortunately, desktop automation also gives issues. the above screenshots are from when in desktop automation mode. so while I can take the actual snip of what I want in desktop automation, it doesn’t find it as it should.

so browser automation takes a snip of the wrong area, desktop automation takes its correctly, but both are showing as being slightly off when trying to find the original image.