Unable to recognize the file type

A user wrote to us:

I’m having problems with this type of images.


gives error

“Unable to recognize the file type”:

“E216:Unable to detect the file extension, or the file extension is incorrect, and no ‘file type’ provided in request. Please provide a file with a proper content type or extension, or provide a file type in the request to manually set the file extension.”

It seems the Imgur image hosting service itself is the problem. Probably it does not link directly to the image. => All works fine with a Imgur alternative image hosting service:

Or, with Engine2:

This is not working for me. I set up the automation inside MAKE using several different ways to upload the file. Multiple file services. Nothing seems to work. When the file is sent to OCR.space the output is this exact error, every single time.

I do not know what else to do about this.

@adsemble If you test the connection with Postman, do you get the same result?

You probably know it, but just in case: Postman is a free app, see Free OCR API

If you see the problem even with Postman, a screenshot of the result could be helpful.