TimeOut - Error 6 for small files

Hi there,

i’m running in a timeout error while sending my images via API. How can i solve this error ?

ocr_tmpfile

{
"ParsedResults": [],
"OCRExitCode": 6,
"IsErroredOnProcessing": true,
"ErrorMessage": [
    "Timed out waiting for results"
],
"ProcessingTimeInMilliseconds": "31265"
}

Also with other pictures I have the same problem. It’s not the picture and not the time of day.

Only your online version works well

I assume this is the engine2 issue that you reported: OCR Engine 2 Broken?

I’ve double checked it with version 1 via API. It works, but the quality …
Yes, it seems to be an issue only with engine 2.