Dear OCR.space Team,
I am writing to report an issue with my recently purchased PRO OCR API key. The PRO API is consistently failing on images that the Free API processes successfully.
When using the PRO API, every request returns the error message: “E202:Some internal processing error occurred. Please give us some time, we are looking into this!”
To reproduce this, I tested five random sample images. The Free API processed all of them without issue, while the PRO API failed on all five. I have attached my testing script and the sample images (test_ocr.tar) for your review.
After extracting the files in the .tar file (“tar -xvf test_ocr.tar“), the command is as following:
Free API, which can process all files successfully: python ocr_test.py --end_point https://api.ocr.space/parse/image --api_key [my_free_key]
PRO API, which fails on most samples: python ocr_test.py --end_point http://apipro1.ocr.space/parse/image --api_key [my_pro_key]
Could you please investigate this issue and advise on a solution?
Thank you for your time and assistance.
Best regards,