Great. Please send the macro to team AT ui.vision. In our email, please mention this forum post.
We will see if we can get it to run here. If it is more complicated, it might actually be easier to give you remote access to a test machine (as @newuserkantu mentioned) - so you can set up the test case there.
Once we can recreate the issue, we can usually fix the issue on short notice.
But first things first. Please email us the files and then we can discuss more.
Not sure if this fixed it, but it has been failing daily for over a week and now has worked the last 2 days with no issues.
From another thread I saw something about adding bringBrowserToForground fixing some similar issues. So, I added a bunch of bringBrowserToForeground, I tried for one before each of the commands that was hanging/failing, and it has worked the last 2 days! I will update in a few days if it is still working or not!!
I am testing on the test macro I sent in to see if it keeps it running through a couple cycles! I will update shortly on that. NOPE, it still hung!