With version 9.3.2 i keep experiencing issues using the “Open” command to load a web site. I had to restart my script several times because it stopped at an “open” command with the error message:
[error]
Line 12 (Sub: createJiraIssueOperational): Error #210: ‘open’ failed. No page load event detected after 20s (!TIMEOUT_WAIT). Error details: Error #220: Still same ipc secret(more info)
Within in the script I have several “open” commands which some work fine but then throws the error on another open command. As written, I have to restart the script 3 times to have it run completely to the end.
Can you please make sure your script engine runs stable. These issues seems to be start since you introduced the feature introducing kantu in side panel. It opens kantu sometimes in several windows.
the script above was called through a bookmark short cut.
I already had set the timeout to 20 seconds.
The page I was waiting for got actually loaded by the open command. I was able to see that page. But kantu script would stall at the open command showing the error message above after 20 seconds.
I hope that additional information helps.
I do not have any web recoding tool, and even if, this issue is not consistent. Sometimes it works and sometimes it does not.
We opened an Atlassian trial account and were able to recreate these issues, especially if we set the network speed very low (e. g. “3G” speed). But the situation is very complex to debug. So it will take some time for us to find a good solution.
The core issue is sending messages from the RPA extension to/from the content scripts in the website. If any message fails to get response due to a slow tab, Ui.Vision throws an error.
Workaround: Visual commands like XClick or XClickText are not affected by this timeout issue. The reason is that they work on the rendered website, thus they are not affected by any website internals.
I’m glad you are not giving up on this and you see the issue as well.
I can’t use xClick command as they force me to have the page active and make the script execution even more unstable.
Also to let you know I never had this issue with the version 8.3.9 which is not using side panle.
and were able to recreate these issues, especially if we set the network speed very low (e. g. “3G” speed). But the situation is very complex to debug. So it will take some time for us to find a good solution.