Hello everyone, I purchased a Pro licence yesterday, but unfortunately I have not received any email or any reaction at all. No one can be reached by phone either! Has anyone had the same experience? Can anyone help me? I need the licence urgently to be able to continue my work.
Thank you very much
Hi, our payment processing is done by Fastspring, a US-based eCommerce provider. They sent the license key directly after your purchase. So something went wrong, maybe wrong email address or a glitch in their system.
Anyway, thanks for the post. We also got your email and voice mail. => I replied with the license key a few minutes ago.
PS: Sorry for the delay, we have been swamped with emails yesterday.