Hi,
I am new to the product. Love just about eveything so far. The biggest issue I have had is that your free service seems to go down (or at least be unavailable) multiple times a day. I have no issue paying for the pro version, except the use case requirements are way, way too large for my needs. The current pro service is 250k images/month and way, way too expensive. I really only need 25k or maybe 50k images scanned a month. However, I do need a dedicated service that is reliable. Is there anyway you could offer a lower cost subscription like that? Thanks in advance for considering this. - DLT
First, thanks for the nice feedback.
We optimized our OCR server infrastructure for the two tiers (PRO and PRO PDF plan) that we are currently offering. This keeps our billing system reliable, simple and low cost. That is also why we do not offer lower tiers. We have no payment or subscription logic for other tiers in place. Should you need more than 300,000 conversions per month at some point, you can do so by using multiple API keys.
Price comparison: 300,000 Text Detection units with the Google Cloud Vision OCR API cost US$450 (as of November 2024) and with our service it is only US$ 30.
→ So even if you would “only” use 50K units, with our OCR API that is US$ 30, and with Google API it is US$ 75.