Error on OCR Space API

#1

Hi,

While the ocr is working, some pages , I am getting the below error… The error is from the log.

Please help…

Saju

2020-02-06 05:35:02,952 , Thread: [28] , ERROR - helloworld , 192.168.111.187 , Error occurred in database connection
2020-02-06 05:35:02,952 , Thread: [28] , ERROR - Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
#2

Hi, when do you get this error?

If you test the connection with Postman, do you get the same result?

You probably know it, but just in case: Postman is a free Chrome app, see https://ocr.space/ocrapi#postman

If you see the problem even with Postman, a screenshot of the result could be helpful.

Is this with OCR.space FREE, PRO or OCR.space LOCAL (on-premise)?

1 Like
#3

Thanks for your replay…

This is OCR.space LOCAL (on-premise) . I have a some pdf which has 50 pages. Most of the pages are ocr done. But on some pages , I have this issue…

This was working fine. Recently I am getting this error for some pages…

Please help as we are messing some important pages.

#4

For tech support for OCR.space Local, you can email us directly at team AT a9t9.com - this will be the fastest way to discuss the issue.

#5

Thanks… I have sent you the mail for this issue.