Error on OCR Space API

Hi,

While the ocr is working, some pages , I am getting the below error… The error is from the log.

Please help…

Saju

2020-02-06 05:35:02,952 , Thread: [28] , ERROR - helloworld , 192.168.111.187 , Error occurred in database connection
2020-02-06 05:35:02,952 , Thread: [28] , ERROR - Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

Hi, when do you get this error?

If you test the connection with Postman, do you get the same result?

You probably know it, but just in case: Postman is a free Chrome app, see https://ocr.space/ocrapi#postman

If you see the problem even with Postman, a screenshot of the result could be helpful.

Is this with OCR.space FREE, PRO or OCR.space LOCAL (on-premise)?

1 Like

Thanks for your replay…

This is OCR.space LOCAL (on-premise) . I have a some pdf which has 50 pages. Most of the pages are ocr done. But on some pages , I have this issue…

This was working fine. Recently I am getting this error for some pages…

Please help as we are messing some important pages.

For tech support for OCR.space Local, you can email us directly at team AT a9t9.com - this will be the fastest way to discuss the issue.

Thanks… I have sent you the mail for this issue.