Ah, that explains it. We do not support Windows Server 2012, so we never test on it. It has a different (older) graphics API, so screenshots do not work there.
Yes, the “Windows 2012 R2” It’s really painful on the screenshot part
I installed java JRE 8 then install the Experience user roles to finally miraculously obtain a working screenshots.
From the moment I rectify the screenshot part everything is back to normal.
I think we will have to add a tool to validate whether or not the server is in working order before installing Xmodules.
In order not to have any surprises related to a way the Screenshot part works or to be able to choose the external screenchot tool to use, in short everything works fine once this external problem has been resolved.
Or at least more explicit messages
“The screensht did not work see your administrator”
Thanks for your help.
I want to buy a PRO license in a while, does the license allow operation on a single machine? or for one user or for the whole company for a volume?