All OCR servers are down

For some time now, I have had trouble using OCR, it randomly says this message “All OCR servers are down”.
Is this normal?
I use online OCR that I have paid.

That is strange, because all PRO OCR Servers are up:

Just to clarify: So OCR always fails for you? Can you reach the website?

No it fails sometime, and yes i can access to the

Do you use engine 1 or 2?

And do you use a PRO or Enterprise RPA license? The OCR server for the free version is sometimes overloaded, but PRO should never fail. It has 100% uptime due to redundant API endpoints.