Hi, our free ocr api has sometimes downtimes because it is overloaded. Too many users and not enough servers. Since this OCR API is free, we can not add unlimited capacity. But we plan to add more servers early next year.
The OCR ervice is already up again, so this was a short downtime. Thank you for your understanding.
For the PRO and PRO PDF ocr api, we add new servers for the new users to avoid this problem.